Chain Repair
Expert Chain Repair: Necklaces, Bracelets, and Clasps
We can seamlessly repair most broken gold, silver, and platinum chains and bracelets, as well as replace broken clasps. Repair costs vary based on the design, material, and specific items that need to be fixed or replaced. The simplest chain repairs, such as fixing snapped necklaces or replacing and soldering lost jump rings, typically cost between $30 and $50, depending on the metal and design. On average, the cost of repairing more intricate and complex chain designs, such as rope and hollow rope necklaces, as well as higher-karat gold and platinum necklaces, ranges from $50 to $100.
Complicated repairs, such as fixing broken necklaces in multiple spots or where gold links might fall apart in various places, especially in antique or older necklace chains, woven link designs, or mesh links (which are not always repairable), are considered very complex and are priced accordingly, typically ranging from $100 to $200.
When you bring in your necklace for repair, we will examine it thoroughly before proceeding. If we determine that it is not repairable, we will notify you. Please note that these types of repairs need to be assessed by our jeweler, which may require you to leave your item with us for further evaluation at a later time. After the assessment, we will inform you whether we will proceed with the repair and what the estimated cost will be.
Thank you for your understanding and patience!
The cost to replace broken gold and platinum clasps varies depending on their size, weight, and type of gold. We invite you to visit our store to inquire about specific pricing for your chain. Simple repairs can often be completed by the next business day, while typical repair times range from 2 to 3 days. Some more complicated repairs may take up to one week. Rush chain and necklace repairs (completed on the same business day) start at $50 per piece.
A Few Notes on Hollow and Plated Chains/Necklace:
We generally advise against repairing hollow or hollow rope chains and recommend considering the purchase of a new solid link chain instead. This choice can be more cost-effective in the long run, as worn-out hollow chains are often prone to future breaks.
Please keep in mind that although we do guarantee most of our work, we DO NOT guarantee repairs on hollow necklaces due to their flawed design structure and the frequent breakage in various spots. Repeat repairs will cost the same as previous ones. We highly recommend replacing hollow chains with solid link chains instead of repairing them.
While hollow gold chains can be repaired, the process is more complex and costly than that of standard chains. These chains often break multiple times at different points, and the repair costs remain consistent for each repair. Please note that we do not offer discounts or warranties for repeat repairs on hollow link chains or bracelets, as each repair requires the same amount of time and labor.
Gold-plated silver chains can also be repaired, but be aware that discoloration may occur at the soldered area. While we strive for quality repairs, the heat used may cause some plating to wear off, and we cannot re-plate necklaces if this happens.