Chain Repair

Expert Chain & Necklace Repair Services

Repairing cable chain

We provide professional, on-site repairs for broken gold, silver, and platinum chains and bracelets, including clasp replacements. Final costs depend on the metal type, chain style, and complexity of the break.

Standard Chain Repairs

  • Basic Repairs (e.g., standard snapped links or jump ring replacements): Starting at $30 – $50
  • Detailed Repairs (e.g., solid rope chains, high-karat gold, and platinum items): Starting at $50 – $100

Complex & Specialty Work

Repairing multiple breaks, intricate woven links, or mesh designs requires extra time and care at the bench.

  • Highly complex projects: Starting at $100 – $200

Please note: Some delicate or antique pieces may not safely handle the heat of the repair process. We will carefully evaluate your jewelry in person and let you know immediately if a safe repair is possible.

Professional Untangling

  • Starting at $25 per piece/knot, based on the time required.
  • Fees reflect the careful patience required to separate fine links safely without stretching or pulling the precious metal.

Clasp Replacement

The cost of replacing a damaged gold, silver, or platinum clasp depends on the size, style, and gold karat. Visit us in-store for a precise, on-the-spot quote.

Turnaround Times

  • Simple repairs: Typically completed within 1 to 2 business days.
  • Standard service: 2 to 3 business days.
  • Complex projects: Up to one week.

Important Service Policies

Hollow Chains

We generally advise against repairing hollow designs and always recommend investing in a solid link chain for daily wear. Hollow items are extremely fragile, making any fix a temporary solution. As a result, we cannot guarantee repairs on hollow links against future breaks. If a hollow chain breaks in a new spot later on, standard repair rates will apply.

Plated Chains

We can service gold-plated sterling silver items, but please keep in mind that the heat required for the repair will naturally cause a slight discoloration at the solder site. We do not offer re-plating finishes after the repair is complete.

Item Assessment & Intake Policies

Our focus is simply on safely fixing the broken parts of your chains, necklaces, and bracelets. Standard repair intake for these items does not include formal appraisals or metal authentication. We repair all chains exactly as they are handed to us, and we do not verify or take responsibility for the original factory hallmarks, alloy quality, or authenticity of customer-provided pieces. Depending on the type of repair, we may also take a reference photo of your item at drop-off to document the break and its pre-existing condition before it goes to the bench.

Stop by our Brookline storefront anytime during business hours for an in-person assessment. Walk-ins are always welcome; no appointment is necessary.