Chain Repair

Expert Chain & Necklace Repair Services

Repairing cable chain

We specialize in seamless restorations for most broken gold, silver, and platinum chains and bracelets, including clasp replacements. Service fees vary based on the design, material, and complexity of the piece.

Standard Chain Repairs

  • Basic fixes (e.g., snapped links, jump ring replacement & torch soldering): Starting at $30 – $50
  • Intricate work (e.g., rope, hollow rope, high-karat gold, and platinum items): Starting at $50 – $100

Complex & Specialty Work

Mending multiple breakpoints, antique pieces, woven links, or mesh designs requires advanced bench techniques.

  • Highly complex projects: $100 – $200

Note: Some fragile or antique heirlooms may not be safely salvageable. If we determine that a piece cannot handle the repair process, we will inform you immediately following a detailed evaluation.

Untangling Services

  • Starting at $25 per piece/knot, based on the time required.
  • Fees reflect the highly meticulous nature of manipulating fine links without stretching the metal.

Clasp Replacement

The cost of replacing damaged gold or platinum clasps depends entirely on the size, weight, and gold karat. Visit us in-store for precise, on-the-spot pricing.

Turnaround Times

  • Simple fixes: Often ready by the next business day.
  • Standard service: 2 – 3 business days.
  • Complex projects: Up to one week.
  • Rush Service (Same Day Turnaround): Starting at $50 per piece. (Subject to jeweler availability; please inquire in-store)

Important Notes on Hollow & Plated Metal

Hollow Chains

We generally advise against mending hollow or hollow rope designs and recommend investing in a solid link chain instead. Hollow items are inherently fragile, making any fix a temporary solution.

  • We DO NOT guarantee work on hollow links due to structural limitations.
  • Each project is priced separately, as subsequent breaks in new areas are common.
  • Standard rates apply to each separate visit; we do not offer discounts on repeat structural failures.

Gold-Plated Chains

We can service gold-plated silver items, but please keep in mind:

  • Soldering heat will cause slight discoloration at the repair site.
  • We do not offer re-plating finishes after the structural work is done.

Thank you for trusting Jewelry Express Works with your treasures! If you have any questions, feel free to visit our storefront for a complimentary assessment.