Accessibility Commitment

At Jewelry Express Works, we are dedicated to ensuring that our website and services are accessible to all individuals, regardless of ability. We believe that everyone deserves an inclusive online experience and are committed to compliance with the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG).

Conformance Status

We strive to meet or exceed WCAG 2.1 Level AA standards by implementing accessibility features that improve usability for all visitors. While we make every reasonable effort to comply with accessibility guidelines, we acknowledge that some third-party content and evolving technologies may present challenges.

Our commitment includes ongoing accessibility audits, updates, and enhancements to improve accessibility across our website and digital platforms.

Technical Information

Jewelry Express Works operates within Shopify and WordPress environments, utilizing HTML, CSS, JavaScript, NodeJS, and MongoDB to support accessibility features.

We also use Accessibly App, an accessibility enhancement tool, to provide additional support and features for users with disabilities.

Accessibility Features

Our website offers various built-in accessibility tools to enhance navigation and usability:

  • Keyboard Navigation – Navigate using only the keyboard (Tab key support).
  • Text Zoom – Enlarge text up to 3× for better readability.
  • Enhanced Cursor – Increases cursor visibility.
  • Contrast Adjustment – Adjust contrast for better visibility.
  • Brightness Control – Modify screen brightness for easier viewing.
  • Grayscale Mode – Converts site colors to grayscale for visual clarity.
  • Color Inversion – High contrast mode for improved readability.
  • Readable Fonts – Converts text into more readable font styles.
  • Reading Line Support – Assists users in tracking text while reading.
  • Alt Text Generation – Uses AI to generate alternative text descriptions for images.
  • Tooltips & Link Highlighting – Enhances the visibility of important elements.
  • Image Hiding – Allows users to remove images for text-focused browsing.
  • Text-to-Speech – Reads page content aloud for users.

Feedback & Continuous Improvement

We recognize that accessibility is an ongoing journey. We welcome feedback and encourage users to notify us of any accessibility barriers they encounter. Your input helps us improve and ensures we meet the needs of all users.

Reasonable Accommodations

We are committed to providing reasonable accommodations to ensure equal access to our website and services. If you experience any difficulties accessing our content, please reach out to us, and we will provide alternative solutions such as phone assistance or email support.

Contact Us

If you have any questions, suggestions, or need assistance with accessibility features, please contact us:

If you experience any accessibility barriers while using our website, we kindly request that you contact us before taking any legal action. We are dedicated to resolving issues promptly and ensuring accessibility for all users.

Legal Disclaimer

Jewelry Express Works and Accessibly App continuously strive to improve accessibility and follow industry best practices. While we aim for WCAG 2.1 Level AA compliance, we acknowledge that some third-party integrations and evolving web technologies may present accessibility challenges.

We cannot guarantee complete accessibility in all instances but are committed to making reasonable efforts to accommodate all users. If you experience difficulties, please reach out to us directly so we can work together to find a solution.

Commitment to Inclusion

Jewelry Express Works believes that everyone deserves equal access to information, services, and opportunities. By implementing accessibility enhancements and maintaining an open feedback system, we strive to create an inclusive, user-friendly experience for all visitors.

Thank you for supporting our mission to make online shopping accessible to everyone!