About Us

We are a local, family-owned jewelry store specializing in custom designs and a wide range of jewelry repairs. With over four decades of experience, our store offers comprehensive repair services tailored to meet various needs, including the expert recreation of lost jewelry.

Located in Brookline Village, Brookline, Massachusetts, we have proudly served countless satisfied customers in Brookline, the Greater Boston Area, and surrounding neighborhoods. Our loyal clientele continues to return due to their trust in our expertise, appreciation for our unwavering transparency, and recognition of our commitment to high-quality craftsmanship and meticulous attention to detail.

Our services include the custom design and crafting of engagement rings, as well as gold and platinum wedding bands. Additionally, we offer ring sizing, repair of gold and silver chains, clasp replacement, stone remounting and tightening, ring reshaping, prong repairs, earring repairs, restringing, rhodium plating, ring engraving, and much more. You can trust us to handle your jewelry repair needs with precision and care.

All our repair services are performed on the premises, with the exception of pearl restringing. We invite you to visit our store for all your custom jewelry design and repair needs.

Frequently Asked Questions

What is the cost of repairing jewelry?

Jewelry repair costs vary based on the work required, the materials used, and the time needed to complete the repair. We recommend reaching out for a consultation so we can provide you with an accurate estimate tailored to your specific repair. Our team is here to help you restore your cherished piece of jewelry, and we will work with you to find the best solution for your needs.

Typically, how long does it take to repair a piece of jewelry?

We understand that waiting for your valuable jewelry to be repaired can be frustrating. To ensure we provide the best possible service, we consider various factors, such as the extent of the repair, our current workload, and the materials needed. Our usual turnaround time is within 5 to 10 business days; however, we recognize that sometimes you may need your jewelry back sooner. Please don't hesitate to reach out to us if you require a quicker turnaround, and we will do our best to accommodate your schedule.

Do you do all jewelry repairs on site?

We understand how much your jewelry means to you, which is why we have our very own master jeweler, Igor, who manages all repairs on-site at Jewelry Express Works. With decades of experience, we assure you that your precious pieces will never be sent to third parties for any work, with the exception of pearl restringing. We promise to handle your jewelry with the utmost care and respect, and we thank you for trusting us with your treasured keepsakes.

Do you buy jewelry or gold?

We do not purchase any type of jewelry or gold from our customers. Instead, we rely on our business-to-business suppliers for parts and materials. However, if you have old jewelry that you no longer want, we can transform it into a new piece for you. Additionally, if there are certain usable materials, we may consider offering partial credit toward the creation of a custom design.