About Jewelry Express Works

We are a family-owned and operated neighborhood jeweler located right in the heart of Brookline Village, MA. Specializing in custom jewelry design and expert bench repairs, our shop has proudly served Brookline, the Greater Boston area, and surrounding communities from this exact location for over 20 years.

What sets us apart is our absolute commitment to local craftsmanship. Our master bench jeweler, Igor, brings over 40 years of hands-on experience to every project. From casting a custom diamond engagement ring to performing a routine repair, your jewelry receives dedicated, expert attention.

We are not a corporate chain or a big-box retail store. We are a small, focused team dedicated to honest service, superior quality, and building lasting relationships within our community. Whether you visit us for a family heirloom redesign or a standard ring sizing, you can trust that your jewelry is treated with the care it deserves. For routine repairs and evaluations, walk-ins are always welcome during shop hours; for dedicated custom ring consultations, we recommend booking in advance.

---

Frequently Asked Questions

What is the cost of repairing jewelry?

Every piece of jewelry is uniquely constructed, so final repair costs depend on the metal type, gemstone layout, and the exact bench labor required. However, you can review our baseline pricing for common fixes, such as ring resizing, prong repair, and chain soldering, directly on our jewelry services page. For an exact quote, please stop by our storefront so Igor can physically evaluate your piece and go over pricing in person before starting any work.

How long does a typical jewelry repair take?

Most everyday services, including standard ring resizings and necklace chain repairs, are typically completed within one week. Extensive heirloom repairs or specialized gemstone sourcing may take two to three weeks. We will give you a clear turnaround estimate when you leave your item on our bench.

Are all repairs completed on-site?

Yes. We understand how important your jewelry is to you, which is why Igor manages and completes all repairs on-site. Your precious items never leave our secure premises and are never mailed out to third-party commercial factories, with the sole exception of specialized pearl restringing.

Do you buy raw jewelry or gold?

We do not purchase loose gold or scrap jewelry from the public. However, if you have sentimental family gold or gemstones, we can often repurpose those materials into a brand-new design. For eligible precious metals, we can also apply a partial credit directly toward the creation of your next custom design project.

---