About Us

Exterior view of the store front window

We’re a family-owned and operated jeweler in Brookline Village, MA, specializing in custom jewelry design and expert repair services. With over 40 years of experience and more than 20 years at the same location, we proudly serve Brookline, the Greater Boston area, and surrounding neighborhoods.

From custom engagement rings and wedding bands to ring resizingnecklace chain repair, and more—every piece is handled with care, precision, and a personal touch. All repairs are done on-site, with the exception of pearl restringing.

We’re not a chain or big-box store—we’re part of the community, focused on honest service, quality work, and lasting relationships. Whether you're here for a one-of-a-kind design or a simple repair, we’re here to help.

Frequently Asked Questions

What is the cost of repairing jewelry?

Jewelry repair costs vary based on the work required, the materials used, and the time needed to complete the repair. We kindly ask that you visit us in store so we can assess your piece and provide you with an accurate estimate tailored to your specific repair. Our team is here to assist you in restoring your cherished jewelry, and we look forward to working with you to find the best solution for your needs.

Typically, how long does it take to repair a piece of jewelry?

Most basic repairs, like ring resizings and necklace chain repairs, are completed within a week. More complex repairs may take a bit longer. We consider the repair’s complexity, our current workload, and any needed materials to ensure top quality. We’ll provide an estimated turnaround time when you drop off your item.

Do you do all jewelry repairs on site?

We understand how much your jewelry means to you, which is why we have our very own master jeweler, Igor, who manages all repairs on-site at Jewelry Express Works. With decades of experience, we assure you that your precious pieces will never be sent to third parties for any work, with the exception of pearl restringing. We promise to handle your jewelry with the utmost care and respect, and we thank you for trusting us with your treasured keepsakes.

Do you buy jewelry or gold?

We do not purchase any type of jewelry or gold from our customers. Instead, we rely on our business-to-business suppliers for parts and materials. However, if you have old jewelry that you no longer want, we can transform it into a new piece for you. Additionally, if there are certain usable materials, we may consider offering partial credit toward the creation of a custom design.